BetterHelp Review – Facts You Need to Know!

BetterHelp is a virtual therapy option for people to interact with a counselor through their choice of live video, phone, or chat sessions.
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BetterHelp is a 24/7 online therapy platform that connects you with a specialized counselor or psychiatrist to help you take care of your mental health. Mental health conditions are quite common and affect people across the globe.

What is BetterHelp?

BetterHelp Therapy is an online counseling platform that makes it easy for patients to connect and chat with accredited or licensed therapists 24/7. The platform gives room for therapists to connect with patients across the world and offer their professional support. It is one of the best online therapy options for those who want to start out their therapy sessions or want short-term assistance to overcome their mental health issues.

BetterHelp online platform hosts a good number of specialized therapists to ensure that a variety of mental health issues are professionally addressed such as anxiety, depression, addiction, sleep and eating disorders, anger, relationship, self-esteem, trauma, and grief issues, among other mental issues.

In this review, our team of experts has taken the time to research all the information you need to know about BetterHelp before you can decide whether to use it or not. Read on to learn more about this online therapy platform.


Editor’s Rating
3.5 / 5.0
Overall Rating

Brand Highlights

  • Flexible membership. You can cancel your membership anytime.
  • 24/7 access to therapists.
  • Certified and licensed therapists.
  • Therapy is accessible in a variety of ways.
  • You can switch therapists anytime.

Sign Up On Official Website*All the prices mentioned on their websites are subject to change.

  • 3.6/ 5


  • 3.3/ 5

    Value For Cost

  • manufacturer
    3.2/ 5


  • 3.5/ 5



Manufacture BetterHelp
Made In United States
Type Online Therapy Platform
Serving Size Session
Main Benefits Online mental health support by qualified therapists.
Key Ingredient None
Allergen Warning None
Safety Information Licensed and Accredited therapists
Price $60-$90

About Manufacturer

BetterHelp is the largest online mental health platform that offers virtual therapy directly to mental health patients. The US-based online platform was founded by Danny Bagonier and Alon Matas in 2013 and it is located in Mountview, California. However, the platform is currently owned by Teladoc Inc. after acquiring it in 2015.


Betterhelp App- Cognitive Health Digest.

What are the BetterHelp Claims?

BetterHelp online therapy platform claims to have over 30,000 accredited and licensed therapists with different specializations to ensure that patients with different mental health needs are taken care of. The platform also claims to operate 24/7 to enable patients to have access to a therapist of their choice anytime and from any region. It also claims to use a variety of communication methods like text messages, chat rooms, video calls, live phone sessions, and group chats to offer professional counseling.

What Experts Say:
A publication in the British Journal of Psychiatric Bulletin by Annabel McDonald et al notes that online therapy provides accessibility to therapy sessions for mental health patients who find it difficult to see a therapist in person. It could be due to various factors like full-time employment, financial constraints, remote locations, movement and gathering restrictions, etc. This virtual therapy support system has proven to be one of the easiest and most suitable ways of helping people take care of their mental health from anywhere and anytime.

How Does BetterHelp Work?

BetterHelp job is to help patients have access to convenient and discreet therapy sessions with qualified therapists. The platform hosts a good number of licensed therapists with different specialties to help you get the right expert that will professionally walk you through your mental crisis successfully.

First, you need to subscribe to BetterHelp by answering a few questions to make it easy for the team to personalize your therapy and match you with the right professional therapist. Once you have subscribed and connected to a therapist, you will have various communication methods availed to you. You can opt for a live chat, text message, or schedule a video call to start a therapy session with your therapist.

Depending on your mental problem and the professional therapist you are matched with, your counselor may use therapy methods like cognitive behavioral therapy, solution-focused therapy, trauma-focused therapy, acceptance and committed therapy, mindfulness therapy, emotionally focused therapy, or other methods.

What Health Benefits Does BetterHelp Offer?

Connection and Support

BetterHelp can be a better source of support and connection, especially during a pandemic where traveling and gathering are restricted. In such cases, an online therapy platform comes in handy. It enables those with mental issues to connect and get support regardless of where they are. According to Dr. Sheava Zadeh Ph.D., LEP, BCIM, a psychologist and founder of Pamper Your Brain, online therapy helps those with mental health problems feel loved and cared for and not isolated.

What Expert Say
A publication in the Official Journal of the World Psychiatric Association by Gerhard Andersson and Nickolai Tivot notes that online therapy intervention may help support a patient who cannot physically access a therapist before a crisis develops. Another publication in Psychiatric Q notes that online therapy provides support through online peer communities where peers overcome their problems through mutual sharing and learning from each other.

Flexibility and Accessibility

Many people with mental health issues may find it difficult to visit a therapist due to various factors like full-time employment, and limited access to transport, especially for those residing in remote areas. It could also be due to gathering or movement restrictions due to a pandemic outbreak like the period of COVID-19. BetterHelp in this case comes in handy to offer flexible therapy sessions. It enables a patient to connect with a therapist of her choice and get mental health support.

What Expert Say
A publication in the International Journal of Environmental Research and Public Health notes that online therapy options can be ideal for some patients because of geographical limitations or other circumstances such as parenting responsibilities or illness.

Access to Different Specialized Counselors/Therapists

Another health benefit of the BetterHelp online therapy platform is that it exposes patients to a wide array of therapists/counselors. The platform has over 30,000 qualified therapists who are specialized in managing different mental health problems.

What Expert Say
A study published in Clinical Child Psychology and Psychiatry notes that online or digital therapy is a great option for patients who find it difficult to have in-person sessions with a therapist to have access to a variety of specialized therapists.

Different Types of Counseling

BetterHelp makes it easy for patients to access different types of counseling. This platform offers different types of counseling like individual counseling, couple counseling, group counseling, and teen counseling. So, depending on your mental health issue, BetterHelp with ensure that it is well taken care of.

How We Researched & Rated?

Here is our score, based on scientific evidence, of how likely Ginkgo Smart will be effective for its claimed benefits:

  • Support Brain Health*4.5/5
  • Improve Focus & Concentration*3.6/5
  • Boosting the Mental Performance*3.3/5
  • Improve Cognitive Performance*3.9/5

We used the insights from our research and testing to assign a star rating from one to five (five being the best; one being the worst) to this product.

Pros and Cons of BetterHelp


  • An extensive network of more than 30,000 therapists
  • A software to preview your mental problem and match you with your therapist before a subscription
  • Access to 24/7 counseling support
  • Offer flexibility and personal space
  • Pricing is upfront


  • Require stable internet access
  • Does not accept health insurance
  • Limited to only those who like virtual communication

BetterHelp VS Competitors

To help you decide, here is a brief comparison of our top picks:

Table of Content Fabulous BetterHelp Headspace
Image Fabulous BetterHelp Headspace
Rating 3.5/ 5.0 3.5/ 5.0 4.5 / 5.0
Subscription Cost $69.99 $60-$90 $69.99
Meditation Styles Mindfulness, Sleep, Focus, etc. Mindfulness, Stress Reduction, Anxiety, etc. Mindfulness, Relaxation, Stress Relief, etc.
Age Range 7 years – adults Kids and adults Kids and adults
Additional Features Sleep Sounds, Sleepcasts, SOS Meditations, etc Online mental health support Customizable meditation experiences
Offline Access Yes (with subscription) No Yes (with a premium subscription)
Community Support Yes Yes Yes
Where To Find Fabulous App Review SUBSCRIBE NOW Headspace Review

Can BetterHelp Improve Your Brain’s Performance?

BetterHelp connects you with the right therapist who will successfully walk you through your mental crisis hence improving your mental health. Various studies have shown that mental health intervention online therapy has provided effective treatment to adults with depression.
According to a study published in the Journal of Medical Internet Research mHealth and uHealth users of BetterHelp say to have experienced reduced depression symptoms after their engagement with this therapy platform.


How Does BetterHelp Trial Work?

A: BetterHelp has given its clients a 7-day free trial offer. Once you show interest, you will be allocated a therapist that matches your mental health needs and will take you through the therapy sessions for 7 days. You are given these 7 days to try and test and decide whether you wish to continue further with the treatment or not. Note that the free trial will automatically subscribe you to a paid membership when the 7 days elapse. So, remember to cancel the free trial if you are not planning to continue with the therapy.

How Do I Sign Up for BetterHelp?

A: Signing up for BetterHelp is hassle-free. You are required to respond to a number of questions. The questions help the team to personalize your mental health needs and match you to the right therapists.

How Should You Use BetterHelp?

A: Subscribe your membership on Betterhelp online platform and have access to a qualified therapist offer to help you work through your mental health issues.

How Can I Cancel BetterHelp?

A: BetterHelp allows you to cancel your subscription at any time. To cancel your subscription, simply click on the drop-down arrow next to your profile photo and name, and the account setting will pop out. Then go to the payment setting option and click on “Change plan/quit counseling.” A menu will then open showing different options for changing your subscription.

How Much Does it Cost?

A: Most people ask, is BetterHelp free? Well, apart from the free trial period offer, all counseling services provided through this platform are paid for. However, there is BetterHelp financial aid for those who qualify. For BetterHelp prices, they range from $60 to $90 per week and the billing is done every week.

BetterHelp Review – Final Thoughts

According to research by the Centers for Diseases Control and Prevention, in America alone, 20% of the population experiences mental health problems yearly. In this scenario, therapy is, therefore, seen as one of the most meaningful gifts you can ever give to such people so that they can overcome their mental crises.

The discreet and convenient nature of the BetterHelp therapy platform makes it possible for people with mental health issues to seek help without worrying about others knowing about their problems.

The platform provides personal space and is also viewed as a viable choice for those who want to receive therapy anytime regardless of where they are located.

Whether you are experiencing grief, anxiety, depression, anger, stress, trauma, addiction, relationship, sleep or eating disorders, self-esteem, religion, LGBTQ, or parenting issues, the platform enables you to connect with the right therapist to help you with your mental problem.

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Rating Table

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  • Nootrogen helps improve memory and the ability to concentrate.


  • The only place to get Nootrogen is online at the official website.
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**This is a subjective assessment based on the strength of the available informations and our estimation of efficacy.

*Result may vary. If you are pregnant, nursing, have a serious medical condition, or have a history of heart conditions we suggest consulting with a physician before using any supplement. The information contained in this website is provided for general informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease and should not be relied upon as a medical advice. Always consult your doctor before using any supplements.

*Disclosure of Material connection: Some of the links in the post above are "associate sales links." This means if you can click on the link and purchase an item, we will receive a commission. Regardless, we only recommend products or services which we use personally and/or believe will add value to our readers. We are disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials.”


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Customer Reviews for

BetterHelp Review – Facts You Need to Know!
3.5 / 5.0
Overall Rating
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  1. Shannon

    Your Rating:

    Supportive therapists
    I’m surprised with how much I’ve enjoyed BetterHelp. My therapist Marty is great and is invested in my happiness and success. I like how BetterHelp provides a chat option, multiple call options, and provides group sessions as well. The only things I’d suggest are options to see therapists less frequently (every other week or once a month) for a reduced subscription cost to cater to people that struggle to afford the services.
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